Supply Chain Workshops

Our popular Supply Chain Workshops are now available for 2020! Based on your feedback, we've selected the most relevant topics to hold as Half-Day Workshops designed to help you improve your skills, reduce your companies costs and improve ROI. We've also added a NEW option to join via WEBINAR where noted! 


January 22nd, 8:00am - 12:pm | Cost: $169 per person members and $189 non-members | In-person 

Negotiation Is a Process. In this workshop, participants will learn the art behind successful negotiations, a key skill for many sales, operations and supply chain roles. 

Enhancing the ability of employees to effectively communicate, negotiate, resolve conflict, and work effectively as individuals or as team members, reduces wasted time and improves efficiency. Also, it saves valuable management time that would be needlessly spent putting out fires caused by these deficiencies.

Successful negotiations generally require a number of steps and failure to follow these steps often leads to achieving an inferior result -- achieving less than the possible. Successful negotiations can be measured in a number of different ways. This workshop, taught by Lawrence Kahn, J.D., B.B.A., founder and Executive Director of Strategic Resolutions, Conflict Management & Prevention, will teach participants the following: 

  1. Negotiation is a learnable art
  2. What it means to be an active listener
  3. Body language - An essential management and negotiation skill
  4. The process of perception
  5. The six steps of negotiation: Preparation, Introduction, Fact Finding, Option Generating, Negotiating, and Wrapping Up


February 11th, 8:00am - 12:pm | Cost: $169 per person members and non-members | In-person or Webinar

Supply Chain Management is all about the design, planning, execution, control and monitoring of supply chain activities with the objective of creating net value.  It is also about building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand and measuring performance.

The focus of this workshop is to provide an introduction to supply chain management, review the related planning processes and discuss inventory management, procurement and logistics as they relate to the supply chain.

Participants will learn about the following:

  • Fundamental principles and concepts of supply chain management
  • How to strategize and, when to make the products that customers want
  • Ways to build lasting partnerships with suppliers
  • The difference between qualitative and quantitative performance measurements, as they relate to the supply chain
  • How to evaluate the readiness of your internal supply chain processes

Inventory Basics

February 18th, 8:00am - 12:00pm | Cost $169 per person members and non-members | In-person or Webinar

Inventory basics will cover those stocks or items used to support production (raw materials and work-in-process items), supporting activities (maintenance, repair, and operating supplies), and customer service (finished goods and spare parts). Demand for inventory may be dependent or independent.  Inventory functions are anticipation, hedge, cycle (lot size), fluctuation (safety, buffer, or reserve), transportation (pipeline), and service parts.

  • Know What Inventory Is and Understand its Purpose
  • Understand The Function and Classes of Inventory
  • Understand The Problems Associated With Inventory Management
  • Understand The Cost Associated With Maintaining Inventory
  • Understand When and How Much Inventory To Reorder
  • Understand The Physics of Inventory Storage and Retrieval


February 25th, 8:00am - 12:00pm | Cost: $169 per person members and non-members | In-person or Webinar

Purchase is the term used in industry and management to denote the function of and responsibility for procuring materials, supplies and services.

  • Learn about the role of Purchasing within the organization
  • Understand Purchasing’s roles with contracts
  • Explain sourcing best practices
  • Illustrate the purchasing cycle
  • Describe the process for conducting a supplier visit
  • Explain the reasons for outsourcing
  • Understand how to manage supplier relations
  • Learn how to implement product development programs
  • Explain Purchasing’s roles with sustainability and regulatory compliance

Material Requirements Planning

March 3rd, 8:00am - 12:00pm | $169 per person members and non-members | In-person or Webinar

Materials Requirements Planning is, “A set of techniques that uses bill of material data, inventory data, and the master production schedule to calculate requirements for materials. It makes recommendations to release replenishment orders for material. Further, because it is time-phased, it makes recommendations to reschedule open orders when due dates and need dates are not in phase….”

After completion of this workshop you will be able to:

  • Describe what MRP is
  • Understand the nature of demand
  • Know when to use Order Point vs. MRP
  • Understand composition of a bill of material
  • Perform an MRP explosion
  • Use MRP-generated action messages


March 10th, 8:00am - 12:00pm | $169 per person members and non-members | In-person or Webinar

This class is ideally suited for those supply chain professionals who support or interact with any departments involved with the implementation of lean or, continuous improvement initiatives. It introduces essential vocabulary and skills in identifying and applying the basic principles of a lean manufacturing environment, as well as the direct impact on front-line manufacturing operations.

Participants will learn about the following:

  • Principles of supply chain continuous improvement, including the importance of the “continuous improvement” company culture, what is value and non-value added and the identification and elimination of waste
  • Continuous improvement tools such as value stream mapping, 5S and cellular manufacturing
  • Supply Chain assessment & auditing


March 17th, 8:00am - 12:00pm | $169 per person members and non-members | In-person or Webinar

Continuous improvement for healthcare is all about the implementation of many of the “lean” manufacturing techniques and tools used for:

  • Reducing costs, delivery and process time
  • Eliminating waste
  • Reducing unnecessary inventory
  • Improving performance quality
  • Increasing overall internal customer and patient satisfaction
  • Improving employee involvement, morale and the organizational culture
  • Helping to transform Healthcare organizations


The focus of this workshop is to provide an introduction and history of “lean” initiatives, principles for healthcare; such as, creating a lean culture, continuous improvement, value added, continuous flow and the elimination of waste.  We will also introduce the tools of lean, such as 5S, value stream mapping and the meaning of a kaizen event.

Along with understanding the basics of lean and continuous improvement for healthcare, you will be able to answer the following questions:

  • What does Continuous Improvement [CI] mean in Healthcare?
  • Why should we implement CI initiatives?
  • Where should they be applied?
  • Who should be involved?
  • How can we implement the tools of CI from manufacturing?

*NOTE: Intro to Continuous Improvement Healthcare Workshop is also available via WEBEX Only on March 21st.